"Most people associate command and control leadership with the military."

"In our daily life, we encounter people who are angry, deceitful, intent only on satisfying their own needs. There is so much anger, distrust, greed, and pettiness that we are losing our capacity to work well together."

"Even though worker capacity and motivation are destroyed when leaders choose power over productivity, it appears that bosses would rather be in control than have the organization work well."

"I think we have to notice that the business processes we use right now for thinking and planning and budgeting and strategy are all delivered on very tight agendas."

"Winners have the ability to step back from the canvas of their lives like an artist gaining perspective. They make their lives a work of art - an individual masterpiece."

"Do the right thing. It will gratify some people and astonish the rest."

"For the past 33 years, I have looked in the mirror every morning and asked myself: 'If today were the last day of my life, would I want to do what I am about to do today?' And whenever the answer has been 'No' for too many days in a row, I know I need to change something."

"It is a essential truth that courage is not the absence of trembling, but the decision to step forward regardless — an essential principle for the reflective life."